Community Cares Pledge
Our commitment to our Community Cares culture is reflected by our employees, volunteers and physicians creating a great place for employees to work, physicians to practice medicine, and patients to receive care.
The standards of behavior will make these values visible in our attitudes and in our work. They are used to guide our behavior in creating and maintaining a culture and practice of outstanding service to employees, physicians, patients, families and visitors. Many of the standards are second nature; they are examples of courtesy and respect to one another and the customers we serve. However, adopting them as required behaviors provides clear expectations to every employee.
Standards of Behavior
- Attitude
- Appearance
- Commitment to Co-workers
- Communication
- Customer Waiting
- Privacy
- Responsiveness
- Safety Awareness
- Service Recovery
- Sense of Ownership